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WALLEM CEO SETS OUT STRATEGY FOR CHANGE

Tuesday, April 16, 2019 

Wallem has updated its corporate identity to mark the beginning of a shift in its service offering that will harness the latest technology to improve asset management transparency and efficiency in a program intended to transform the relationship between owners and their ships.

To support the maritime industry as it undergoes a structural transition, Wallem is changing, and so is its brand. The refreshed corporate identity and logo reflects its ambition to establish a fundamentally new approach in collaborating with vessel owners and deliver on its vision of being ‘the leading provider of technology-driven maritime solutions in a customer centric and transparent manner’.

The refreshed strategy is built on three fundamental values: supporting quality through safety; transparency through technology; and service through support. Combined, these principles will enable Wallem to enhance its current offerings, including safety management and compliance, crewing, training, asset and commercial management, and ship agency, among others. They will also provide momentum for the introduction of new services required by vessel owners, such as technology consultancy.

Wallem CEO Frank Coles (pictured) believes a lack of transparency is inhibiting collaboration and preventing owners from making the most of their vessels. “Giving owners a clearer view of fleet performance and operational status paves the way for building a more constructive relationship. Wallem has an opportunity to grow by taking the initiative in tackling the shortcomings of the traditional model,” he says. “The new business model with technology also means that transparency is also needed in the new model in terms of business ethics and transactions for gaining business.  This is not only about clarity of the operations but how you get the business in the first place!”

Clarity is key to making better decisions and ultimately improving performance, according to Coles. It will help at a fleet-level by maximising asset utilisation, at a vessel-level by helping individual ships run at peak operational capacity, and at an owner-level by helping them address ever more stringent regulatory requirements and get to grips with emerging trends such as digitalisation

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