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SEASPAN IMPLEMENTS VSAT CONNECTIVITY FOR GLOBAL CONTAINER FLEET

Tuesday, April 2, 2019 

KVH Industries has announced that Seaspan, one of the largest container ship operators, has completed the implementation of KVH mini-VSAT Broadband connectivity for all 107 managed vessels in its global container ship fleet. Seaspan selected KVH’s TracPhone V7-HTS/AgilePlans and KVH’s TracPhone V11-IP for the vessels.

“We chose KVH for the ability to have a superior end-to-end solution from one provider, which can be customized as per our business requirements” said Rajesh Gopinathan, manager of process improvement for Seaspan. “KVH is one of our partners in helping our business succeed. We see their entire solution as critical to our business operation, providing everything from connectivity to 24/7 support, and assisting us in continuously improving the features and functions as our business requirements change. We also appreciate the fact that KVH, working together with our IT department, were able to complete 60 installations in less than 12 months, which is an important factor for our global fleet.”

The TracPhone V7-HTS/AgilePlans service that Seaspan chose for a majority of vessels is a monthly subscription service including antenna, airtime, content, and technical assistance—all for one fee, with free installation at select ports, and no contract term commitment or additional maintenance costs. A 60cm Ku-band VSAT antenna, the TracPhone V7-HTS delivers data speeds up to 10 Mbps download and 3 Mbps upload.

The TracPhone V7-HTS features dual data configuration, providing both a high-speed data channel and an unlimited-use data channel. For Seaspan, the unlimited-use data channel was a contributing factor in their decision to choose the TracPhone V7-HTS, for it enables their vessels to support both operations and crew Internet from a single system. The Seaspan vessels that installed the TracPhone V11-IP benefit from a 1m C/Ku-band antenna that provides global broadband connectivity from KVH’s mini-VSAT Broadband network.

The Seaspan vessels utilise KVH’s CommBox Network Manager, a suite of integrated tools including unique networks for operations and crew; integrated email servers and firewalls; remote IT management; and least cost routing and bandwidth management. Additional KVH value-added services for which Seaspan has subscribed include IP-MobileCast, a content delivery service that multicasts news, sports, entertainment, and operations content to the vessels.

“We are thrilled to be working with Seaspan, a world-class ship management company that knows the importance of connectivity for ensuring all its vessels are operating at their most efficient levels,” said Mark Woodhead, EVP of mobile connectivity for KVH. “Whether it is our network support, airtime, or field services team, everyone at KVH values the interaction with Seaspan as the foundation of a strong partnership, with the end result being that we support their vessels in everything from connectivity to their close communications with seafarers.”

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