Skip to main content

MARLINK MOVES TO IMPROVED SERVICE AND SUPPORT

Monday, December 16, 2019 

Marlink has introduced a new online portal designed to give its Inmarsat Fleet Xpress (FX) customers deeper control and service status awareness.

The Marlink FX Portal can share network data vital to service quality, availability and efficiency on board, globally and remotely. Enabled by XChange FX, Marlink’s on board communications management system for the FX service, the new portal allows customers to access previously unavailable network and service information in real time. It delivers easy to understand bandwidth performance and traffic statistics, as well as live information on which carrier is being used; Ka-band (FX) or L-band (FleetBroadband).

Marlink says that as a leading Inmarsat FX re-seller, it continues to introduce FX-specific innovations that add tangible value through functionality and support capabilities. By making the Marlink FX Portal easily accessible, users get actionable insight that enables them to secure more performance and availability from the FX service and ensures that Marlink’s global support network can react fast and effectively to any issues.  

“XChange FX introduced the possibility to leverage low-cost voice calling and opened the door to our world-class portfolio of business-critical solutions,” said Tore Morten Olsen, President Maritime, Marlink. “The Marlink FX Portal goes one step further by providing our customers with unique data so that they can leverage the full power and flexibility of FX.”

Reader Comments (0)

There are currently no comments on this article. Why not be the first and leave your thoughts below.

Leave Your Comment

Please keep your comment on topic, any inappropriate comments may be removed.

Return to index

Web Analytics