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INCORPORATING

LATEST MTU YACHT SERVICE CENTRE OPENS IN ITALY

Thursday, October 24, 2019 

Rolls-Royce Power Systems has opened a new Yacht Competence Center (YCC) and Yacht Customer Care Center (Y-CCC) in La Spezia, Northern Italy.

Rolls-Royce is setting its sights on the production yacht market, taking the company's MTU brand  closer to its yacht customers. The YCC is intended to strengthen contact with shipyards, offering technical support in the development and integration of the entire propulsion strand including automation, and promoting innovation. At the same time, the Y-CCC supports customer service requests round the clock.

“Most of the world's production yachts are built in Italy. The Yacht Competence Center puts us right there on-site with the customers, able to share information, ideas and trends with the shipyards,” said Nicola Camuffo, who heads up the YCC. “Together we can develop collaborations and drive innovation. We advise shipyards on technical issues and help them integrate things like our leading-edge hybrid solutions or the MTU Smart Bridge, an integrated, digital bridge solution for production yachts.” 

The Y-CCC in La Spezia concentrates specifically on yacht customers and coordinates the processing of service requests, in close consultation with the yacht owners, the respective shipyards and the worldwide CCCs. Hotspots with the largest fleets are not only the Mediterranean but also the USA and the entire Caribbean.

"Every morning, at a stand-up meeting, we exchange ideas with our colleagues from the CCC in Friedrichshafen, Germany, and with experts from development, application technology and quality. This enables us to provide our premium yacht service efficiently and quickly," said Stefano Gibelli, Duty Manager of the Yacht CCC.

Rolls-Royce Power Systems has a total of four Y-CCCs in the four main regions, plus three extra offices in Mankato, Augsburg and now also in La Spezia.

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